bunq 4+

Mobile banking made easy

bunq

Designed for iPad

    • 4.2 • 662 Ratings
    • Free

Screenshots

Description

Discover mobile banking that makes life easy. Spend, save, budget and invest—all while effortlessly offsetting CO2 as you spend. Download and sign up in just 5 minutes to start your 30-day free trial today.

Our Plans

EASY SAVINGS - free
High interest. Zero fees. Free online credit card.

Our interest rates per country:

• Germany: 3.50%*
• The Netherlands, Ireland, and Spain: 2.46%
• Rest of Europe: 1.56%

• Interest paid weekly, not annually
• A free online credit card, so you can spend without having to transfer savings to another bank account first
• 2 withdrawals per month
• No minimum deposit
• Daily chances at great prizes from the Wheel of Fortune

EASY BANK - €3.99/month
Get a bank account in just 5 minutes.

• All the benefits of Easy Savings
• Instant incoming and outgoing payments
• One NL, DE, ES, FR or IE IBAN to match your location
• Enjoy added card security against overcharged tips and irregular payments, powered by AI
• Get key insights to know which categories contribute most to your carbon footprint, so you can start shopping sustainably
• In-app map to discover places recommended by friends
• Effortlessly track and split with the Group Expenses feature. Easily add past payments, find specific transactions, or remove payments in just a few taps
• Push notifications whenever your money moves
• Face & TouchID and 100% control of your cards in the app

EASY MONEY - €9.99/month
Bank like a local, all over Europe.

• All the benefits of Easy Bank
• Effortlessly earn money using your Mastercard credit card with 1% Cashback at restaurants and bars
• 25 Bank Accounts for easy budgeting with zero effort
• Always know where your money goes with monthly spending breakdowns and month-on-month comparisons.
• Gain more at the end of every month by setting up smart automations.
• Bank in 22 different currencies
• Easily save in multiple currencies, and earn a massive interest of 3.71% on USD and GBP
• Multiple NL, DE, ES, FR & IE IBANs
• Easy investments to invest your spare change, automatically
• No fees when you spend overseas

EASY GREEN - €18.99/month
Offset your CO2 together with your friends

• All the benefits of Easy Money
• One tree gets planted for every €100 you spend
• Effortlessly earn money using your Mastercard credit card with 2% Cashback on public transportation, 1% Cashback at restaurants and bars
• Beautifully crafted bunq Metal Cards made from sustainable stainless steel with Mastercard extended warranty & purchase protection
• Complete freedom of choice over where and when your money’s invested so you only earn interest from socially responsible investments
• Green Team: earn more trees and Cashback by inviting up to 2 friends to your Green Team. You’ll plant a tree when they plant a tree and you’ll earn Cashback when they earn Cashback.

All our plans are also available for business! bunq Business users benefit from additional features that save time, everytime: real-time bookkeeping integrations, Tap to Pay on iPhone in the Netherlands, and much more!

Your Security = Our Priority
Boost your bank security with two-factor authentication for online payments, Face & TouchID for extra secure logins, and 100% control of your cards in the app.

Your Deposits = Fully Protected
Have your money insured up to €100,000 by the Dutch Deposit Guarantee Scheme (DGS), and rest assured that we’re rigorously tested to the same standards as traditional banks.

Get quality, in-app support 24/7 from expert guides in the language of your choice:

• English
• Dutch
• French
• German
• Italian
• Spanish

Investments in the bunq app are powered by Birdee. Investing involves risks, you may gain or lose money.

*Interest rate valid for the first 4 months after opening your account, you’ll earn 1.56% interest thereafter.

What’s New

Version 24.13.0

What's new:

• Need to refund a customer who paid through Tap to Pay on iPhone? You can now easily refund Tap to Pay payments.
• Exporting bank statements for tax season? They'll now include a first-page preview of the PDFs that you added to your payments, so the most important info is instantly visible on all your statements.

What's fixed:

• A number of users couldn't close their Easy Investments account when it was still pending acceptance. That's now fixed.

Download the app today!

Ratings and Reviews

4.2 out of 5
662 Ratings

662 Ratings

Adrenakq ,

Best bank

I can never go back to a traditional bank anymore. It’s way ahead and much more efficient.

They do weird things with the app design sometimes. And there’s an overly annoying push to all the tree things, I appreciate it but don’t fill my bank app with it it’s a bank and that should be the main focus first and foremost, but now most of the banking features are in one tab and there’s a whole bunch of other stuff I don’t care about or use that take up 70% of the app. You can easily ignore them but I wish they went back to focusing on being a great bank and to better.

Developer Response ,

Thank you for your review. We'd like to hear more about your experience with us 🙌 If you'd like to suggest a feature or an improvement to the app, please write to us at together.bunq.com/t/ideas. If you have any questions or concerns, our support team is always available at https://www.bunq.com/link/support or through e-mail at support@bunq.com

RebelCon85 ,

Confusing app and missing “order a card” button

I got my bunq account about two months ago (despite a warning from a friend that their customer service is terrible). The UX is really confusing (it wasn’t clear if I’d opened an account or not until like a day later). And I thought/assumed in opening an account they’d send me a card, and when I went to the “Help” forum it said that you could expect it to take 3+ weeks to get your card, so I assumed that I would get the card information then. I’m part because it said “to check on a card (or whatever), go to ‘Cards’” and when I did there was no card there but also no option to order one. Well here I am two months later with no card, so I go back into bunq and somehow manage to click on some button that takes me to an “order a card” option (that definitely wasn’t on that screen before), so I guess now I’m going to have to wait another 3 weeks to get my bank card??
And let’s be real: there are still a substantial amount of fees for international transfers (I mean really, there may be countries where you can live on $500 a month but the Netherlands is DEFINITELY not one of them, at least not in Amsterdam. I mean that amount is a gimmick, not a deal.)
…but seriously, get better UX (and/or tutorials and/or nurturing sequences).

Developer Response ,

Thank you for taking the time to share your feedback with us. We always aim to improve our UI/UX to provide you with an easier way to organize and manage your account, but in case you struggle to find a certain feature, we always keep our knowledge base: https://together.bunq.com/ up to date and well explained, so you can find step-by-step instructions with just a few clicks 📚

You can check the listed steps how to order a card here 👉 https://together.bunq.com/d/2936 💳 You should receive your card in the mail within 10 business days, and you can also check the estimated delivery date directly from the app: Home - Tap on Cards - Select the ordered card - Check its status and the expected delivery date ✅

If you need further help, our support team is always available via: https://www.bunq.com/link/support or at support@bunq.com 📩

Of course, we're always looking for ways to improve, and are always open to feedback. If you have any suggestions on how we can make your experience better, please share them at: together.bunq.com/t/ideas 💡 Your feedback helps us grow and it's kindly appreciated 🚀

PRotegeRissy ,

You’ll Lose Access to Your Money

I’ve been using Bunq for a year now and mostly love the service. However, I’m currently locked out of the app and haven’t heard from customer support in 3 days. Every now and then, the Bunq app will force a complete log out and use SMS authentication to allow you back into the app. For me, that SMS never delivers. The problem is, besides their email channel, all customer support flows through the logged in state of the app. Even the “SOS” phone number that was introduced just takes a recording of your issue, and says that you will receive a response in the app. While I was able to get help within a few hours the first time around, I’ve not been locked out of my account for 3 days with no response from customer support. I’m very lucky that I paid my rent the day before this happened.

In short, if something goes wrong and you are unable to log in, there is no channel that will quickly put you in touch with a human being to talk to. I’ve also heard that Bunq has a very toxic work environment, so I wouldn’t be surprised if their customer support team is short staffed anyway.

Developer Response ,

Thank you for taking your time to provide us with a detailed review. We understand that your current experience at bunq isn't the best and this is why we're always open to feedback and change.

In the past couple of weeks we’ve been experiencing a higher workload and there are possible delays, we are terribly sorry for the inconvenience!

App Privacy

The developer, bunq, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contacts
  • User Content
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Siri

    Get things done within this app using just your voice.

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